Terms of service

Terms of Service

SECTION 1 - OVERVIEW

This website is operated by MyRetroposter - Alexandre Marie Hubert Jardel (Z0866131W). Throughout the site, the terms “we,” “us,” and “our” refer to MyRetroposter. By accessing or using our website, including purchasing from us, you engage in our “Service” and agree to the following Terms of Service (“Terms”), which include all policies and notices referenced herein or available via hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides the online platform that allows us to sell our products and services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, sell, or exploit any portion of the Service, its use, or access to the Service or any contact on the website, without express written permission from us.

SECTION 3 - ORDER CANCELLATION POLICY

Orders can be canceled within 1 hour of placement. This timeframe is due to the policies of our production partner, Prodigi, which integrates our orders directly into their production flow to ensure timely delivery. Once an order enters production, it cannot be modified or canceled.

If you miss this 1-hour window, you will need to wait until you receive the product and then follow our Return Policy (see Section 4).

SECTION 4 - RETURN AND REFUND POLICY

For details about returns and refunds, please refer to our Return & Refund Policy.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities. We strive to display the colors and details of our products as accurately as possible, but we cannot guarantee exact color accuracy on all screens.

Descriptions and pricing of products are subject to change without notice.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing and account information for all purchases.

We reserve the right to refuse or cancel orders, including those placed by accounts using the same billing/shipping address or credit card. Changes or cancellations will be communicated via the contact details provided at the time of the order.

SECTION 7 - USER COMMENTS AND FEEDBACK

By submitting comments, suggestions, or feedback, you grant us permission to use, edit, or distribute them without restriction. You agree that your comments will not violate any laws or third-party rights.

SECTION 8 - MODIFICATIONS TO SERVICES AND PRICES

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue the Service without notice.

SECTION 9 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are offered “as is” without warranties or endorsements. We are not responsible for any harm or issues arising from the use of third-party tools or services.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors or cancel orders if necessary, including after an order is placed.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site for unlawful purposes, to violate any laws, or to infringe on the rights of others. Misuse of the site, including transmitting malicious code, spamming, or attempting to breach security, is strictly forbidden.

SECTION 12 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Our Service is provided “as is” and “as available,” without any warranties. We do not guarantee uninterrupted or error-free Service.

In no case shall MyRetroposter, its affiliates, or staff be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold MyRetroposter and its affiliates harmless from any claims or demands, including reasonable attorney fees, arising from your breach of these Terms or violation of any laws.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Spain.

SECTION 15 - CONTACT INFORMATION

For any questions about these Terms, please contact us at:

Email: pamela@myretroposter.com

Address: La Galerie by MyRetroposter, c/ Sant Pau 4, Sitges 08870, Barcelona, Spain

Tel: +34 931 023 299