SHIPPING POLICY

FREE SHIPPING WITH TRACKING FOR ALL POSTERS (WITHOUT FRAMES)

FRAMES & PANELS SHIPPING COST WILL BE CALCULATED AT CHECKOUT


DELIVERY TIMINGS (AFTER PRODUCTION)


FREE STANDARD SHIPPING WITH TRACKING 
Delivery timings : 2-3 days in UK, 3 to 7 days in EU, USA and Australia, up to 15 days for the rest of the world

EXPRESS SHIPPING WITH TRACKING 
Delivery timings : Usually 1-3 days in UK, EU, USA and Australia up to 5 days for the rest of the world

OVERNIGHT SERVICE IS AVAILABLE FOR SOME COUNTRIES ONLY
Send us a message

MyRetroposter shall not be held responsible of potential shipping delays.*

*Real current timings may differ from estimations due to potential delays due to the Coronavirus and its consequences on your local delivery services. 

PRODUCTION TIMINGS

Rolled posters : 1-3 days (1-2 days for UK orders)
Framed posters and Panel boards : 3-10 days


PACKAGING

All posters and frames are carefully packaged in our partners packing and shipping station in Netherlands, United Kingdom, USA and Australia.

Poster only :

Posters in size S and A4 are sent in a reinforced enveloppe

All other sizes are sent rolled in a carton tube.

Frames and Poster Panels :

A special packaging ensure their full protection.



DAMAGED PARCELS OR POSTERS

Even if our partners take the best care of our products while packing them and delivering to your door, accidents happen. Hence if the product is damaged, it will be replaced or refunded.
Please check all packages at delivery and don't accept them if the box is damaged or opened so that they get automatically returned by the shipping carrier.

If you realize the poster was damaged after delivery, get in touch with us by email and send us some pictures of the damages (packaging+poster) and we will find the best resolution for your specific case.


LOST OR STOLEN PARCELS

MyRetroposter shall not be held responsible for any lost or stolen parcel sent with free eco shipping (but within the United Kingdom). We only take responsibility for parcels sent with standard or express shipping.


WRONG OR INCOMPLETE SHIPPING ADDRESS

If a parcel can't be delivered because the address on the order was not accurate or was incomplete, the parcel will be sent back to the printing lab. Once returned, the customer will need to pay for the new shipment.

CUSTOMS & IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.